Frequently Asked Questions
Everything you need to know about your Harlequins Rugby gear
How long does shipping take for match-day jerseys?
Standard shipping within the UK typically takes 3-5 business days. For international orders, please allow 7-14 business days depending on your location and customs processing.
Can I return a personalized item?
Items that have been personalized with custom names or numbers cannot be returned or exchanged unless there is a manufacturing fault. Please double-check the sizing guide before placing your order.
Are your products official club merchandise?
Yes, all products sold on our store are 100% official Harlequins Rugby licensed merchandise, ensuring the highest quality standards for our supporters.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I care for my rugby performance gear?
To maintain the quality of your technical apparel, we recommend machine washing cold, inside out, and hanging to dry. Avoid using fabric softeners or ironing over printed crests and sponsor logos.
Do you offer group discounts for local rugby clubs?
Yes, we offer bulk pricing for local clubs and schools. Please contact our dedicated team sales department via the contact form for a custom quote.